Decades of experience, state-of-the-art technology and unerring commitment to customer service make EBRM® capable of guiding brokers through the health insurance maze. Highly trained customer service staff and in-house underwriters ensure answers to complicated questions are just a phone call away.
Our modern phone system connects you directly to a live customer service representative, so you can avoid voicemail delays. It also gives our team immediate access to your account information, helping you get accurate answers quickly, wherever you’re calling from.
Our services are designed to make our client, you, the Agent, as efficient as possible in servicing your clients – the insurance purchasers. Agent support includes:
- same day quoting
- carrier web tools
- competitive product analysis
- application scrubbing
- toll free agency service line
- product updates
- full follow-up on all submissions
- proactive group renewal service
- pre-underwriting services
- education and training
