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Home arrow Agent Support
Agent Support
 

Decades of experience, state-of-the-art technology and unerring commitment to customer service combine to make EBRM® THE GA with the incomparably capable of guiding brokers through the health insurance maze. Highly trained customer service staff and in-house underwriters ensure answers to complicated questions are just a phone call away.

Our sophisticated phone system ensures you’ll always be able to reach a customer service representative live, not risk getting stuck in a voice mail vacuum. It also instantly puts your account information at our reps’ fingertips, regardless of where you’re calling from.

Our services are designed to make our client – you, the Agent – as efficient as possible in servicing your clients – the insurance purchasers. Agent support includes:

  •  same day quoting

  • carrier web tools

  • competitive product analysis

  • application scrubbing

  • toll free agency service line

  • product updates

  • full follow-up on all submissions

  • proactive group renewal service

  • pre-underwriting services

  • education and training

 

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Insurance carrier links

BlueCross BlueShield of Illinois
 
Humana
         
  Allied National   The IHC Group  
 

      Trustmark      Starmark     TheStandard